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Benefits Administrator, Human Resources in 375 Morris Road at Acts Retirement-Life Communities

Date Posted: 3/4/2019

Job Snapshot

Job Description

Join our team at Acts Retirement-Life Communities!

Acts has been setting the standard for excellence in senior retirement living since 1972, with a vision founded in faith and guided by a commitment to integrity and loving kindness. The philosophy of Acts, which guides our relationship with our employees, is based upon confidence in and respect for the dignity and individuality of each employee.

If you’d like to contribute to our vision, we’d like to speak with you!

Acts is currently seeking qualified candidates for the Benefits Administrator position for our Home Office located in West Point, PA. 

This position reports to the Director of Employee Wellness and Benefits and is responsible for the day-to-day service and administration of group benefits programs (health, dental, vision, short-term and long-term disability, life insurance, travel and accident plan, flexible spending and health savings accounts) including, but not limited to administration, billing and eligibility.

The Benefits Administrator also provides excellent customer service and investigates/resolves moderate to complex claim and benefit issues for

This role also:

1.  Provides administrative support for employee health and life insurance plans and policies including enrollments, terminations, orientation, support of COBRA notifications as directed by Home Office, eligibility reports, if required, direction to benefit designees and other appropriate employees, and benefit
education to employees. 

2. Reviews and approves benefit election worksheets to reflect accurate employee payroll deductions, in addition to insuring that any back charges or credits are applied.

3. Audits and processes for payment provider invoices for accuracy to reflect correct payments on multi-million dollar health/life insurance budget.

4. Produces reports to determine employees no longer benefit eligible, and sends letters notifying them of their rights and options.

5. Audits payroll records (for Regional H.R. Directors and Corporate Leave Administrator) to determine why employees have not worked during a pay period and take action regarding benefits and/or LOA process.

6. Assists the Business Service Specialists, Business Office Managers and employees with benefit related concerns, working with the carriers to resolve them.

7. Prepares Evidence of Insurability mailings for those employees who enrolled or changed their life insurance or long term disability amounts. Once approved by the carrier, entering the appropriate change to insure that deductions are set up correctly.

8. Responds to all National Medical Support Notifications to insure the employee’s minor dependents are enrolled. Also completes all Social Security Administrations forms for those employees applying for Medicare.

9. Serves as a back up to Corporate Leave Administrator as needed.

10. Completes and submits life insurance and/or long term disability claims to the appropriate carrier.

11. Supports Human Resources Department on special projects when required; as well as other duties as assigned.

Job Requirements

Education & Experience: The critical skills and knowledge required to successfully perform the functions of the position are normally obtained thru:

• Education Level: Completion of a degree in Human Resources or related field

• Years of Relevant Work Experience: Minimum of three years’ experience dealing in employee benefits or equivalent work experience 


At Acts, you can build a challenging and rewarding career with competitive benefits, and a full range of opportunities for professional growth.


Apply Today!

Equal Opportunity Employer