Communications Manager in 9101 Southern Pine Blvd., Charlotte, NC 28273 at Acts Retirement- Life Communities

Date Posted: 4/16/2018

Job Snapshot

Job Description

Communications Manager


Job Summary:

Acts Retirement-Life Communities, one of the nation’s premier senior living organizations, seeks a talented and highly motivated Communications Manager in our regional office in Charlotte, North Carolina. This position has a strong focus on digital content creation using video, social media, and PR to promote our residents, communities, and brand. The individual in this position will have a key role on the corporate communications team in helping to manage and create content for Acts’ digital channels, secure media coverage, and assist with other integrated communications strategies to advance organizational goals.


Essential Job Functions:                                                                                                                                         

  • Develops high quality multimedia content for Acts’ digital communication platforms including our website, social media channels, internal portals and company publications.
  • Interviews residents and staff and identifies newsworthy stories within the Acts communities and develops engaging social media content.
  • Works with marketing team to develop digital content that drive awareness, web traffic and lead generation.
  • Identifies opportunities for media coverage and proactively pitches stories to local, national and senior living industry media.
  • Coordinates all media visits to campus, and prepares residents and staff for media interviews.
  • Maintains the News & Media section of the Acts website.
  • Tracks brand mentions, ratings and reviews across social networks.
  • Identifies situations which could be detrimental to the image and reputation of Acts communities, and works with leadership to defuse them.
  • Performs other communications department duties as assigned to enhance the image and brand of Acts.



Job Requirements


  • Bachelor’s degree in public relations, communications, or journalism with a minimum of 3-5 years of relevant experience
  • Must be well-versed in multimedia and social media strategies
  • Proficient with digital graphic design and video production (Adobe Creative Suite), and experience creating engaging stories and content both in written and multimedia form
  • Media savvy with excellent news judgement and track record securing press coverage
  • Excellent writing, editing, and oral communication skills
  • Strong organizational skills and attention to detail
  • Proven ability to take initiative, manage multiple projects independently, and work
  • effectively in a team environment
  • Professional demeanor and able to interact with seniors with sensitivity and compassion
  • Some travel to communities is required for promotional opportunities and events

Acts offers competitive pay, outstanding benefits, and many opportunities for career growth.

To Apply: Please submit a resume and cover letter (required) explaining your interest and how your background meets the requirements of the position by April 27, 2018 to: or apply at